LEAK ADJUSTMENT POLICY

The Michie Water System water leak adjustment policy is as follows:

Customer must live at the residence of the address they are requesting a water leak adjustment for no less than 6 consecutive months.
Customer can only have 1 adjustment 12 months from the date of their last adjustment.
Customer must provide receipts as proof that they have repaired the water leak before they are able to receive an adjustment for the water leak.
They will receive an adjustment for half of what the high water bill is. Example if the water bill is $100.69 the adjusted total will be $50.34.
If the water bill is more than what the customer is able to pay all at once, they can set up payment arrangements. The payment arrangements will be 2 payments of what that month current bill is until the bill is paid in full. As long as the customer makes their payment before the 15th of each month they will not be charged a late fee. If they have not paid the bill by the 20th of the month, the customer will be disconnected. Once disconnected the customer will have to pay the 2 months water bill plus a reconnection fee.